Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reece Carman

Reece Carman

August 12, 2024

5  out of  5
rating by Reece Carman
"Mike and his team are very helpful and efficient! I always feel like I'm in good hands with their services. Friendly and knowledgable."
We responded:
"Hey Reece, Thanks a lot for the awesome review! I'm glad you feel well taken care of by our team. We always aim to be helpful, efficient, and friendly. If you ever need anything else, we're here for you! - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Mason Emert

Mason Emert

July 31, 2024

5  out of  5
rating by Mason Emert
"Got back to me really quickly and was very easy to work with."
We responded:
"Hey Mason, Thanks a bunch for the awesome review! I'm really glad we could get back to you quickly and make things easy. If you ever need anything else, don't hesitate to reach out! - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Natalie Clifton

Natalie Clifton

July 31, 2024

5  out of  5
rating by Natalie Clifton
"Mike and his team have been a pleasure to work with. They're straight forward and easy to communicate with. They're always on the other end of the phone to answer any questions I have and very polite, kind, and personable in office visits."
We responded:
"Hi Natalie, Thanks a bunch for your awesome review! I'm so happy to know that you find our team straightforward and easy to communicate with. We're always here to answer your questions and make your visits pleasant. If you ever need anything else, just give us a call! - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Mark Pickel

Mark Pickel

July 31, 2024

5  out of  5
rating by Mark Pickel
"We have been with Mike and his team of agents for years. They have been fantastic to work with. We have found them to be very attentive to our needs and we have appreciated the relationship that we have built."
We responded:
"Hey Mark! Thanks a ton for your awesome review! We're so glad to have you with us for all these years and appreciate the relationship we've built. It's great to know our team has been attentive to your needs. If you ever need anything, don't hesitate to reach out. - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Veronica Cavazos

Veronica Cavazos

July 31, 2024

5  out of  5
rating by Veronica Cavazos
"I've been with State Farm for a few years now and I have always had a good experience any time I have to reach out for help. Deandrea is always so quick to respond back to me and answer any questions I might have."
We responded:
"Hi Veronica! Thanks a bunch for the awesome review! I'm so glad you've had a good experience with us over the years. Deandrea is fantastic, and we're happy she could assist you quickly and answer all your questions. If you ever need anything else, feel free to reach out! - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Lindsey Williams

Lindsey Williams

July 24, 2024

5  out of  5
rating by Lindsey Williams
"We’ve been so pleased working with Mike and his team. They’ve been very helpful, even when we’ve had issues with coverage or documents, very responsive, always getting things straightened out. Coverage and pricing is great!"
We responded:
"Hi Lindsey, thanks a bunch for your awesome review! We're so happy to know that our team has been helpful and responsive, especially when dealing with coverage or document issues. It's great to hear you're satisfied with our coverage and pricing! If you ever need anything else, we're here for you. - Mike Stensrude - State Farm Insurance Agent, Walla Walla, WA"
Profile photo of Tiffany Maldonado

Tiffany Maldonado

February 2, 2024

5  out of  5
rating by Tiffany Maldonado
"My phone calls were answered by a live person and all my issues with a different insurance company resolved quickly. This Stare Farm office was not only extremely helpful but quick and friendly!"
We responded:
"That is fantastic to hear, Tiffany! We are thrilled we could resolve your issues quickly. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for choosing us!"
Profile photo of tara casagrande

tara casagrande

June 26, 2023

5  out of  5
rating by tara casagrande
"Great experience with Mike and all of the agents at State Farm in Walla Walla! All of our questions are answered promptly and insurance options explained clearly. Highly recommend!!!"
We responded:
"Tara, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Jazmine Lopez

Jazmine Lopez

March 28, 2023

5  out of  5
rating by Jazmine Lopez
"Miguel Perez has been super informative when it’s come to answering my auto insurance questions. Very patient and respectful. Without hesitation, I would happily reach out to this team again regarding insurance!"
We responded:
"We love seeing reviews like this, Jazmine! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Jamie Van Ausdle

Jamie Van Ausdle

October 5, 2022

5  out of  5
rating by Jamie Van Ausdle
"After a rock hit my windshield and caused a cracked, staff was fast to respond and helped to make sure my windshield was replaced within a week! Great rates and customer service!! Highly recommended!!"
We responded:
"Thank you for the review, Jamie! We are happy to hear that we were able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Jlo ZZ

Jlo ZZ

August 16, 2022

5  out of  5
rating by Jlo ZZ
"This is the first time I have ever had an insurance person call me to make sure I had all the discounts I was entitled to and to answer questions for me. I moved here from Florida, so things are different like, if your windshield gets a crack in it. I can't believe we removed my deductible and it didn't raise my rates astronomically. Thanks Mike. I appreciate all the help"
We responded:
"Thank you, Josie, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Profile photo of Enrique Hernandez

Enrique Hernandez

August 10, 2022

5  out of  5
rating by Enrique Hernandez
"Very friendly and always there to answer my questions and hear my concerns! Great service!"
We responded:
"Enrique, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Walla Walla."
Profile photo of Pastdue21 Ramos

Pastdue21 Ramos

July 29, 2022

5  out of  5
rating by Pastdue21 Ramos
"A lot of great things to say about this place, nobody has beat the rates I have with them. Would recommend for you to go and get a quote! Today!!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Jack Wallace

Jack Wallace

July 29, 2022

5  out of  5
rating by Jack Wallace
"Very friendly and helpful. Got everything I needed and then some for a better price than I expected."
We responded:
"Wow, thank you for the five-star rating, Jack! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Profile photo of angelicac mercado

angelicac mercado

July 27, 2022

5  out of  5
rating by angelicac mercado
"The Mike Stensrude State Farm team has been really great to work with. Dea, Kyra and Ivan have been very helpful anytime I call for anything. Have been with State Farm 10 plus yrs. Not planning on going anywhere with their great service."
We responded:
"Thank You Angelica, we appreciate YOU! - Mike"
Profile photo of miguel perez

miguel perez

July 22, 2022

5  out of  5
rating by miguel perez
"Ivan and the whole team at State Farm has been awesome to work with. They have been my main insurance provider for the past two years, and I have never looked back. They are very persistent, and work efficiently to get us the best rates possible and stay in great communication. Would highly recommend to anyone in the market for insurance coverage. -Miguel"
We responded:
"Thank you, Miguel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Iban, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Dylan Rhodes

Dylan Rhodes

July 6, 2022

5  out of  5
rating by Dylan Rhodes
"The prices are amazing, especially compared to other insurance companies. Also the best and stress free customer service I've ever experienced, will help you get what you need done and doesn't play round. Iban has always helped me out with either setting something up or explaining something I don't understand. Have never had a bad experience with them and I've been with them for four years now."
We responded:
"Hi Dylan! Thank you for the five-star rating for Iban! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Profile photo of Chrissy Michaud

Chrissy Michaud

June 16, 2022

5  out of  5
rating by Chrissy Michaud
"The best to work with! Always do what they say and gets everything done that needs to be."
We responded:
"Thank you, Chrissy for the five-star rating! We’re honored to have you as a customer at our State Farm in Walla Walla, WA."
Profile photo of susan janelle

susan janelle

June 15, 2022

5  out of  5
rating by susan janelle
"I've had State Farm for probably 40 years now...they always take good care of me promptly!"
We responded:
"We love seeing reviews like this, Susan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Nicole Scruggs

Nicole Scruggs

June 3, 2022

5  out of  5
rating by Nicole Scruggs
"Everyone that I have ever worked with in this office has been wonderful. They are friendly and dont' treat you like "just another customer". Always great service."
We responded:
"Nicole, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of jesse martinez

jesse martinez

May 27, 2022

5  out of  5
rating by jesse martinez
"Great costumer service & great insurance.Best part is their prices for the coverage!! can’t beat it give them a call for a quote!"
We responded:
"Jesse, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Profile photo of Holly Mellom

Holly Mellom

May 27, 2022

5  out of  5
rating by Holly Mellom
"Kyra John answered all my questions when it came time for me to get a policy written up. She’s very informative and gave helpful information. Will definitely come back when I need another policy."
We responded:
"Thank you for the wonderful review, holly! Kyra is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Skyler Lackey

Skyler Lackey

May 27, 2022

5  out of  5
rating by Skyler Lackey
"I appreciate being helped and switching to State farm. My last insurance company was charging me $149 and state farm charges good price of $70. I appreciate the help and helping me understand what I need to know to get me going on a new rent and auto insurance. Thanks Dee for getting me started!"
We responded:
"Thank you, Skyler, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dee, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Bob Ratcliff

Bob Ratcliff

May 27, 2022

5  out of  5
rating by Bob Ratcliff
"Great customer service. Punctual, great team!"
We responded:
"Bob, thank you for the five-stars! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Susan Ratcliff

Susan Ratcliff

May 27, 2022

5  out of  5
rating by Susan Ratcliff
"I had a gentleman hit my car on the side and total my car. It happened in the same parking lot Of Mikes office. I walked in and reported it. The team took excellent care of me, no hassle or delays. Great experience"
We responded:
"Thank you for the review, Susan! We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."